Professor Dr. Heiko Gewald

Forschungsprofessor für Informationsmanagement
Direktor am Institut für Dienstleistungsmanagement (CROSS)

Fakultät
Informationsmanagement
Adresse
Hochschule Neu-Ulm
Wileystraße 1
89231 Neu-Ulm
Deutschland

 

Lehre

Bachelor

  • Allgemeine Betriebswirtschaftslehre
  • Anwendungssysteme im Gesundheitswesen
  • Dienstleistungsmanagement
  • IT-Anwendungssysteme
  • Business Process Modeling (engl.)
  • Business Information Systems (engl.)

Master

  • Introduction to Information Systems Research
  • Methoden und Techniken des Consulting
  • Projektmanagement
  • IT-Management
  • IT-Controlling
Forschung

Forschungsgebiete

  • Nutzerverhalten der Anwendung von betrieblichen Informationssystemen
  • Informationsmanagement im Gesundheitswesen
  • Outsourcing
  • IT-Strategie
  • Projektmanagement

Forschungsprojekte

  • eKIT - effiziente Nutzung der IT im Krankenhaus
  • Risks and Benefits of Cloud Computing an international comparisson of Management's Perception

Forschungsinstitut

  • CROSS - Center for Research on System Sciences /
    Institut für Diensteistungsmanagement
Vita
  • 2010 Berufung als Professor für Informationsmanagement an die Hochschule Neu-Ulm
  • 2008 bis 2010 Senior Manager in der internationalen Strategieberatung
    Oliver Wyman in den Büros London und Frankfurt
  • 2003 bis 2006 Promotionsstipendium der IBM Deutschland GmbH
    Promotion am eFinanceLab der Universitäten Frankfurt und Darmstadt
    Thema: "The Risks and Benefits of Business Process Outsourcing - An Empirical Study of the German Banking Industry"
  • 2001 bis 2008 Partner in der Unternehmensberatung der
    IBM Deutschland - Global Business Services
  • Von 1998 bis 2001 Principal Consultant in der
    PricewaterhousCoopers Unternehmensberatung
  • 1992 bis 1998 Studium der Betriebswirtschaftslehre an den
    Universitäten Bamberg, Edinburgh und Los Angeles (UCLA)
    Schwerpunkte:
    - Finanzwirtschaft
    - Unternehmensführung und Controlling
    - Systementwicklung und Datenbankanwendung
  • 1990 bis 1992 Ausbildung zum Bankkaufmann bei der
    Städtischen Sparkasse Bremerhaven
Abschlussarbeiten

Offene Themen und abgeschlossene Arbeiten finden Sie auf der Website des Centers for Research on Service Sciences (CROSS)

Publikationen
2017

Rockmann, Robert and Gewald, Heiko (2017) Older Adults’ Use of Online Health Information – Do They Even Try? In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Waikoloa.

Wiedemann, Anna and Gewald, Heiko and Weeger, Andy (2017) How IT Management Profile and IT Business Value Correlate – Exploring Cross-Domain Alignment. In: Hawaii International Conference on System Sciences, Waikoloa.

Gewald, Heiko and Gewald, Corinna (2017) Hospital Personnel's Use of Mandatory Information Systems: An Exploratory Research in German Hospitals. In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Waikoloa.

Boll, Friederike and Brune, Philipp and Gewald, Heiko (2017) Towards Your Parents' Social Network Platform – A User Interface for the Age of Retirement. In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Waikoloa.

2016

Weeger, Andy and Gewald, Heiko and Gewald, Corinna (2016) Is It That Only Money Matters? A Cross-national Analysis of Health Information System Usage. In: Pre-ICIS AIS SIG Health Workshop, Dublin.

Rockmann, Robert and Gewald, Heiko (2016) Examining Older Adults’ Enhanced Use of eHealth. In: Proceedings of the International Workshop on Adults Use of Information and Communication Technologies in Healthcare (auICTH), London.

Denker, Dominic and Gewald, Heiko (2016) Factors Determining Patients' Online Ratings for General Practitioners – An Exploratory Study. In: Workshop on Health IT and Economics (WHITE), Washington, D.C..

Gewald, Heiko and Gewald, Corinna and Vriesman, Leah (2016) Inhibitors to Working with Hospital Information Systems – A Cross-national Analysis -. In: Proceedings of the Americas Conference on Information Systems (AMCIS), San Diego.

Rockmann, Robert and Gewald, Heiko (2016) Technology-Mediated Health Activities: An Exploratory Study on Older Adults. In: Proceedings of the Americas Conference on Information Systems (AMCIS), San Diego.

Rockmann, Robert and Gewald, Heiko (2016) The Role of Cognitive Age as Predictor of Individual Differences and Use of E-Health by the Elderly. In: Proceedings of the European Conference on Information Systems (ECIS), İstanbul.

Reiz, Arnold and Gewald, Heiko (2016) Physicians' Resistance towards Information Systems in Healthcare: The Case of Workarounds. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Chiayi.

Gewald, Heiko and Rockmann, Robert (2016) Mature Adults' Use of Digital Health Services - The Role of Prior Computer Experience on eHealth Adoption. In: Proceedings of the International Conference on Information Resources Management (CONF-IRM), Cape Town.

Gewald, Heiko and Rockmann, Robert (2016) Digital Services for the Aging Society: The Impact of Previous Workplace Priviliges on Mature Adults’ Use of the Internet. In: Proceedings of the International Conference on Digital Society and eGovernments (ICDS), Venice.

Gewald, Heiko and Vriesman, Leah and Rockmann, Robert (2016) eHealth Use by Mature Adults – Does One-Size Fit All? In: AUPHA Academic Forum at Healthcare Information and Management Systems Society (HIMSS), Las Vegas.

2015

Weeger, Andy and Gewald, Heiko (2015) Acceptance and Use of Electronic Medical Records: An Exploratory Study of Hospital Physicians’ Salient Beliefs about HIT Systems. Health Systems, 4 (1). pp. 64-81. ISSN 2047-6965

Amann, R. and Franzreb, D. and Gewald, Heiko and Jacob, O. and Reisach, U. and Weilemann, M. (2015) HNU e-Learning Modell. HNU-Working Paper Nr. 34 (36 p). ISSN 2364-8937

Rockmann, Robert and Gewald, Heiko (2015) Elderly People in eHealth: Who Are They? In: Proceedings of the International Workshop on Adoption and Usage of Information and Communication Technologies in Healthcare by the Elderly (auICTH), Berlin.

Rockmann, Robert and Weeger, Andy and Gewald, Heiko (2015) Elderly People in eHealth: Investigating Internet Self-Efficacy and the Role of Occupational Internet Usage. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Puerto Rico.

Rockmann, Robert and Gewald, Heiko (2015) The Effect of Previous Work Experience on eHealth Adoption of the Elderly. In: Workshop on Health IT and Economics (WHITE), Washington, D.C..

Rockmann, Robert and Weeger, Andy and Gewald, Heiko (2015) IT Capabilities and Organizational Utilization of Public Cloud Computing. In: Proceedings of the European Conference on Information Systems (ECIS), Münster.

Weeger, Andy and Xueqhun, Wang and Gewald, Heiko (2015) IT Consumerization: BYOD-Program Acceptance and its Impact on Employer Attractiveness. Journal of Computer Information Systems, 56 (1). pp. 1-10. ISSN 0887-4417

Weber, Michael and Weeger, Andy and Gewald, Heiko (2015) Disruptions of the Tripartite Structure of System Usage: Exploring Factors Influencing the Effective Usage of Information Systems in German Hospitals. In: Proceedings of the European Conference on Information Systems (ECIS), Münster.

Weeger, Andy and Ohmayer, Lea and Gewald, Heiko (2015) Operational Alignment in Hospitals – The Role of Social Capital between IT and Medical Departments. In: Proceedings of the European Conference on Information Systems (ECIS), Münster.

Wiedemann, Anna and Weeger, Andy and Gewald, Heiko (2015) Organizational Structure vs. Capabilities: Examining Critical Success Factors for Managing IT Service Delivery. International Journal of IT/Business Alignment and Governance, 6 (1). pp. 49-69. ISSN 1947-9611

Lenz, Tobias and Gewald, Heiko and Coccorullo, Sascha (2015) Multimodal business travel: Identification of the functional building blocks of a business travel planning portal. In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Koloa.

Weeger, Andy and Xuequn, Wang and Gewald, Heiko and Otavio, Sanchesz and Mahesh S., Raisinghani and Gerald, Grant and Siddhi, Pittayachawan (2015) Determinants of Intention to Participate in Corporate BYOD-Programs – The Case of Digital Natives. In: Proceedings of the Annual Meeting of the Academy of Management (AoM), Vancouver.

Wiedemann, Anna and Weeger, Andy and Gewald, Heiko (2015) Organizational Structure vs. Capabilities: Examining Critical Success Factors for Managing IT Service Delivery. In: Proceedings of the Hawaii International Conference on System Sciences, Koloa.

2014

Weeger, Andy and Neff, Anja and Gewald, Heiko and Haase, Ulrich (2014) Exploring Determinants of Effective Use: The Role of Misfits between a Hospital and its Information Systems. In: Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI), Paderborn.

Rockmann, Robert and Weeger, Andy and Gewald, Heiko (2014) Identifying Organizational Capabilities for the Enterprise-Wide Usage of Cloud Computing. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Chengdu.

Weeger, Andy and Gewald, Heiko (2014) Factors Influencing Future Employees’ Decision-Making to Participate in a BYOD Program: Does Risk Matter? In: Proceedings of the European Conference on Information Systems (ECIS), Tel Aviv.

Köpf, F. and Gewald, Heiko and Brune, P. (2014) The Impact of Educational Background on Working Relationships in Offshoring Projects. New Perspectives in Information Systems and Technologies, 1. pp. 31-42.

Neff, Anja and Gewald, Heiko and Haase, Ulrich (2014) Why Do They Resist? – Examining Salient Factors Influencing Physicians’ Adoption Behavior Using a Case Study Approach. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Chengdu.

Weber, Michael and Gewald, Heiko (2014) "I don't have time for that" - Examining the Impact of Training on Physician's Task Performance". In: Workshop on Health IT and Economics (WHITE), Washington, D.C..

Keppeler, J. and Brune, P. and Gewald, Heiko (2014) Description and Retrieval Model for Web Services including Extended Semantic and Commercial Attributes. In: Proceedings of the IEEE 8th Interntional Symposium on Service Oriented System Engineering (IEEE SOSE 2014), Oxford, pp. 258-265.

Gewald, Heiko and Wagenknecht, Daniel and Schumacher, Bernd (2014) Das IT Operating Model als methodisches Werkzeug des CIO. CIO-Handbuch 2014/2015 - So positionieren Sie sich als erfolgreicher IT-Manager..

2013

Loose, Michael and Weeger, Andy and Gewald, Heiko (2013) BYOD - The next big thing in recruiting? Determinants of IT-Consumerization Adoption from the Perspective of Future Employees. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Chicago.

Gewald, Heiko and Pilz, Dennis (2013) Does Money Matter? Motivational Factors for Participation in Paid- and Non-Profit-Crowdsourcing Communities. In: Proceedings of the International Conference on Wirtschaftsinformatik (WI), Leipzig.

Gewald, Heiko (2013) New Sourcing - A Research Agenda Guided by Practice. Project Report, EFL-Quarterly: an E-Finance Lab publication,.

Rieger, Phillip and Gewald, Heiko and Schumacher, Bernd (2013) Cloud-Computing in Banking - Influential Factors, Benefits and Risks from a Decision Maker's Perspective. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Chicago.

Gewald, Heiko and Jacob, Olaf (2013) Pre-Adoption Motives for Successful eLearning - A Case Study of Socially Deprived Users in South Africa. In: Proceedings of the IEEE (AFRICON), Mauritius.

Schöpple, M. and Brune, P. and Gewald, Heiko (2013) BPM, Open Source and SOA - Mission Impossible? In: Proceedings of the IADIS International Conference Information Systems 2013, Lisbon, pp. 183-190.

Weeger, Andy and Gewald, Heiko (2013) Examining Social and Cognitive Aspects Determining Physician's Adoption of Electronic Medical Records. In: Proceedings of the European Conference on Information Systems (ECIS), Utrecht.

2012

Weeger, Andy and Gewald, Heiko (2012) Why do They Resist? Analyzing Physicians' Technology Adoption Behavior Using Social Cognitive Theory and the UTAUT-Model. In: Workshop on Health IT and Economics (WHITE), Washington, D.C..

Gewald, Heiko and Rouse, Anne (2012) Comparing Business Process and IT Outsourcing Risks - An Exploratory Study in Germany and Australasia. In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Wailea.

Thorogood, A. and Gewald, Heiko and Brune, P. (2012) IT Operating Models in Practice and Research: An Analysis of the State of Knowledge. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Hochiminh City.

Gröh, Andreas and Gewald, Heiko and Stuska, Torsten (2012) Next Generation Outsourcing - A Research Agenda Guided by Practice. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Hochiminh City.

Birkle, Matthias and Gewald, Heiko (2012) Open Innovation - Adoption Process and Current Status in German SMEs. In: Proceedings of the IEEE Conference on Digital Information Management (ICDIM), Macau.

Gewald, Heiko and Birkle, Matthias (2012) Open Innovation in the German SME Sector - Development and Test of a Diffusion Model. Progress in Machines and Systems (PMS), 1 (2). pp. 52-63.

2011

Gewald, Heiko and Wagner, Heinz-Theo (2011) A Research Model for Measuring IT-Efficiency in German Hospitals. In: Proceedings of the Nineteenth European Conference on Information Systems (ECIS).

Wiedemann, D. and Brune, P. and Gewald, Heiko (2011) A Question of Methodology – Creating a Customized Rollout-Method for a Collaboration Portal in a Distributed Environment. In: Proceedings of the Nineteenth European Conference on Information Systems (ECIS).

Weeger, Andy and Gewald, Heiko and Vriesman, Leah (2011) Do Risk Perceptions Influence Physician's Resistance to Use Electronic Medical Records? An Exploratory Research in German Hospitals. In: Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS).

Weeger, Andy and Gewald, Heiko and Vriesman, Leah (2011) Do Risk Perceptions Influence Physician's Resistance to Use Electronic Medical Records? An Exploratory Research in German Hospitals. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Detroit.

Gewald, Heiko and Wagner, Heinz-Theo (2011) A Research Framework for eHealth. In: Theory-Guided Modeling and Empiricism in Information Systems Research (eds. Heinzl, A., Buxmann, P., Wendt, O., and Weitzel, T.). Physica-Verlag, Heidelberg.

Gewald, Heiko (2011) Nutzen- und Risikopotentiale der Auslagerung von Geschäftsprozessen. Zeitschrift für Controlling und Management.

Weeger, Andy and Gewald, Heiko and Vriesman, Leah (2011) Adoption or Resistance? Hospital Physicians' Acceptance of Electronic Medical Records. In: Workshop on Health IT and Economics (WHITE), Washington, D.C..

2010

Gewald, Heiko (2010) The Benefits of Business Process Outsourcing. Strategic Outsourcing an International Journal (SOIJ), 3(2). pp. 89-105.

2009

Gewald, Heiko and Dibbern, Jens (2009) Risks and Benefits of Business Process Outsourcing: A study of Transaction Services in the German Banking Industry. Information and Management (I&M).

2007

Gewald, Heiko and Gellrich, Tom (2007) The Impact of Perceived Risk on the Capital Market's Reaction to Outsourcing Announcements. Information Technology and Management (IT&M).

Gewald, Heiko and Franke, Jochen (2007) The Risks of Business Process Outsourcing: A Two Tier Assessment of the German Banking Industry. International Journal of Electronic Finance (IJEF).

2006

Wüllenweber, Kim and Gewald, Heiko and Franke, Jochen and Weitzel, Tim and König, Wolfgang (2006) Nutzen und Risiken der Auslagerung von Geschäftsprozessen. Books on Demand, Norderstedt.

Gewald, Heiko and Helbig, Kay (2006) A Governance Model for Managing Outsourcing Partnerships. In: Proceedings of the Thirty-Ninth Hawaii International Conference on Systems Sciences (HICSS).

Hinz, Daniel and Gewald, Heiko (2006) The Next Wave in IT Infrastructure Risk Management - A Causal Modeling Approach with Bayesian Belief Networks. In: Proceedings of the International Information Resources Management Association Conference (IRMA).

Gewald, Heiko and Lammers, Markus (2006) The Strategic Sourcing Decision - An Extension of the Classical Make or Buy Decision -. In: Proceedings of the Seventh Annual Global Information Technology Management Conference (GITMA).

Franke, Jochen and Gewald, Heiko (2006) Does Experience Matter? Sources of Outsourcing Experience and its Impact on Outsourcing Attitude - Empirical Evidence from the German Banking Industry –. In: Proceedings of the Twelfth Americas Conference on Information Systems (AMCIS).

Gewald, Heiko and Yetton, Philip (2006) Differences in Benefit Perception According to Alternative Statuses of Business Process Outsourcing Adoption. In: Proceedings of the Twelfth Americas Conference on Information Systems (AMCIS).

Hinz, Daniel and Gewald, Heiko (2006) Employing Bayesian Belief Networks for Measuring the Operational Risk of Information Systems. In: Proceedings of the Fourteenth European Conference on Information Systems (ECIS).

Gewald, Heiko and Wüllenweber, Kim and Weitzel, Tim (2006) The Influence of Perceived Risk on Banking Managers’ Intention to Outsource Business Processes. Journal of Electronic Commerce Research (JECR).

2005

Gellrich, Tom and Gewald, Heiko (2005) Sourcing Risk and the Capital Market's Perspective. In: Proceedings of the Sixth Annual Global Information Technology Management Conference (GITMA).

Gewald, Heiko and Lammers, Markus (2005) What is Core? The Concept of Core Competencies Applied to Different Modes of Production. In: Proceedings of the San Diego International Systems Conference (SISC).

Gellrich, Tom and Gewald, Heiko (2005) Sourcing, Risk and the Financial Market. In: Proceedings of the Thirteenth European Conference on Information Systems (ECIS).

Gewald, Heiko and Franke, Jochen (2005) A Comparison of the Risks in Information Technology Outsourcing and Business Process Outsourcing. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Omaha.

Wüllenweber, Kim and Gewald, Heiko and Franke, Jochen and Weitzel, Tim (2005) Abschlussbericht der empirischen Studie zur Auslagerung von Geschäftsprozessen in den 200 größten deutschen Banken. Working Paper, E-FinanceLab,.

Gewald, Heiko (2005) The Influence of Perceived Risk and Perceived Usefulness on Manager's Attitude towards Business Process Outsourcing. In: Proceedings of the Eleventh Americas Conference on Information Systems (AMCIS).

Gewald, Heiko and Gellrich, Tom (2005) The Impact of Perceived Risk on the Capital Market's Reaction on Outsourcing Announcements. In: Proceedings of the Ninth Pacific Asia Conference on Information Systems (PACIS).

2004

Gewald, Heiko and Hinz, Daniel (2004) A Framework for Classifying the Operational Risks of Outsourcing. In: Proceedings of the Eighth Pacific-Asia Conference on Information System (PACIS).

Sprechstunde

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Akkreditierungen und Zertifikate