Research at the Centre for Networked Health

With three professors and two scientific staff members, the CCNH currently focuses on three research areas:

The structural necessities for intensive networking of the cross-sector service providers, the necessary IT infrastructure, and the ensuring or qualification, networking and exchange of specialists in the international field. Application-orientation and collaboration with partner companies is the main focus with all projects. Promotional projects fostered by the scientific staff are also supervised.

Selected research activities

Outsourcing in socio-economic companies

The objective of this qualitative, empirical investigation was to obtain an overview of the status quo of outsourced services in residential charitable facilities for looking after the elderly, disabled and young people. Ten expert interviews with charitable agencies in Westphalia, Hesse and Lower Saxony were conducted for this purpose. The form of service outsourcing (structural aspect) and the business motivation linked to the respective outsourcing decision were analysed. Corresponding to the theoretical findings, the results of the investigation reflect that outsourcing plays no part in core business processes for care and support. On the other hand, charitable agencies in the supporting processes weigh the transaction costs of external outsourcing (subcontracting) against internal outsourcing (e.g. by setting up a service company).

Contact: Prof. Dr. Patrick Da-Cruz

Operations Research in the Health Industry

Im Rahmen dieser Forschungsaktivitäten werden quantitative Methoden eingesetzt, um Probleme in der Gesundheitswirtschaft zu lösen. Hierzu gehören konkrete Fragestellungen zu Logistik im Krankenhaus, Standortplanung und Entscheidungsfindung. Im Kompetenzzentrum „Vernetzte Gesundheit“ werden aktuelle Entwicklungen und mögliche Anwendungen des Operations Research in der Praxis erforscht. Prof. Focke ist zusätzlich der Vorsitzende der Arbeitsgruppe „Health Care Management“ der Gesellschaft für Operations Research (GOR) e.V.

Quantitative methods are used as part of these research activities in order to solve problems in the health industry. These include specific questions relating to logistics in hospitals, location planning and decision-making. Current developments and possible applications of Operations Research in practice are researched in the Centre for Networked Health. Prof. Focke is also Chairman of the Operations Research Society's 'Health Care Management' working party.

Further information: HCM working party

Contact: Prof. Dr. Axel Focke

Evaluation of the 'social city' model project in the Weststadt redevelopment area in the city of Ulm

Under the leadership of Prof. Dr. Harald Mehlich, the Centre for Networded Health carried out an evaluation of 17 projects in Weststadt, Ulm. These were funded from the 'social city' programme. As their main objective, the projects followed the increase in training capability and strengthening of the community. Among other things, the evaluation study was intended to analyse the effect of the individual projects, achieve communication between all partners in the 'social city' project, and use the knowledge obtained to derive further decision processes. The study was accordingly divided into two investigation and analysis levels. A process evaluation was carried out at the individual project level. A product evaluation analysed the effects of the use of resources at the results level.

Contact: Prof. Dr. Harald Mehlich

Remuneration in residential care

The current remuneration situation for inpatient care facilities is analysed as part of research for a doctoral thesis. The extent to which disincentives were present is established. Approaches as to how remuneration could be constituted in a manner corresponding to the service provided are modelled based on these results. Close networking between the provision of outpatient and inpatient services in the sense of incentive-oriented remuneration across sectors is likewise considered.

Contact: Christian Weiß

Service Management in Hospitals

The provision of services in healthcare is associated with high costs. A major challenge is to increase the quality in the service process. Challenging is the concrete design an optimization of services in the available total system hospital. Providers and consumers of services take as well as financiers and suppliers various tasks to match needs and solutions productively. Service Management is providing the planning, implementation and monitoring of activities for the provision and marketing of labor-intensive, networked, innovative, shared and standardized and complex services. Goal in this research field is the production of an anthology to the described topic.

Contact: Mario Pfannstiel

Accreditations and Certificates